Customer service
Contact us
You can contact us by telephone and email during office hours. Please check the details below.
All contact information »
About Solver Media
Waterpump.us is part of Solver Media, and has been providing advice and selling water pumps since 2010. Over time, we have become a major supplier of water pumps and accessories for both the consumer and the professional market.
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Customer service
For more information, please select one of the following topics.
Placing an order »
General information about placing an order, entering your details, and selecting a shipping method in this webshop.
Payment »
Everything you need to know about our payment options and security.
Right of withdrawal »
Information about your right of withdrawal as a consumer and our corresponding policy.
About us »
History and background information about Solver Media and Waterpump.us.
Policy
Delivery »
Any information relating to our delivery costs.
Privacy policy »
Your personal data will be safe with us; read more below.
Return / Warranty »
Is your product faulty, or are you not completely satisfied with it? Please refer to our return and warranty policy.
Complaints procedure »
We strive to help customers. In the event of complaints, please read more about the procedure below.
General terms and conditions »
The proverbial small print.
48 hours delivery, if you order before 5:00 pm
Package collection at one of our 2,500 pickup points
Over 100,000 customers ordered before you
- 48 hours delivery, if you order before 5:00 pm
- Package collection at one of our 2,500 pickup points
- Over 100,000 customers ordered before you
